{"id":11052,"date":"2020-07-01T20:37:01","date_gmt":"2020-07-01T23:37:01","guid":{"rendered":"http:\/\/blog.bbprevidencia.pikiweb.com\/?p=11052"},"modified":"2020-07-01T20:37:03","modified_gmt":"2020-07-01T23:37:03","slug":"a-transformacao-digital-da-bb-previdencia","status":"publish","type":"post","link":"https:\/\/bbprevidencia.pikiweb.com\/blog\/a-transformacao-digital-da-bb-previdencia\/","title":{"rendered":"A transforma\u00e7\u00e3o digital da BB Previd\u00eancia"},"content":{"rendered":"\n

A superintendente executiva da BB\nPrevid\u00eancia, Ana Cristina de Vasconcelos, contou como tem sido o trabalho de\nComunica\u00e7\u00e3o e Relacionamento realizado pela BB Previd\u00eancia. Durante o semin\u00e1rio\nonline que abordou a Resolu\u00e7\u00e3o CNPC 32\/2019 promovido pela Way Educa\u00e7\u00e3o, nesta\nquarta-feira (1), Ana Cristina revelou que a transforma\u00e7\u00e3o digital pela qual\nestamos passando deixa o relacionamento com o participante mais \u00e1gil e\ninterativo. <\/p>\n\n\n\n

\u201cCom o cliente no centro, \u00e9 poss\u00edvel\ndesenhar uma melhor jornada para a sua participa\u00e7\u00e3o\u201d, afirmou Ana, que deixou\nclaro que \u00e9 preciso gerar em cada um deles a satisfa\u00e7\u00e3o por fazerem parte da\nentidade. O processo para conquistar a confian\u00e7a do p\u00fablico, no entanto, consiste\nem conhecer os participantes. <\/p>\n\n\n\n

Cada canal tem uma forma de comunicar.\n\u00c9 preciso demonstrar interesse no futuro dos clientes de forma genu\u00edna e\nencontrar o instrumento que fa\u00e7a a melhor gest\u00e3o para eles. A partir da\u00ed, \u00e9\nfeito o alinhamento entre o digital e o atendimento humanizado. Estar nas redes\nsociais com uma linguagem clara e acess\u00edvel \u00e9 abrir um canal de comunica\u00e7\u00e3o com\no participante.<\/p>\n\n\n\n

O semin\u00e1rio contou com a participa\u00e7\u00e3o\nde Paulo Valle, subsecret\u00e1rio de Previd\u00eancia Complementar do Minist\u00e9rio da\nEconomia; Edson da Cunha, da Way Educa\u00e7\u00e3o e da JCM Consultores; e de Ezequias\nde Paula, presidente da Funda\u00e7\u00e3o Elos e ASCPrev. Se voc\u00ea n\u00e3o conseguiu\nacompanhar o webinar ao vivo, pode assistir a grava\u00e7\u00e3o clicando aqui<\/a>.<\/p>\n\n\n\n

Al\u00e9m do Blog da BB Previd\u00eancia, a entidade tamb\u00e9m est\u00e1 no Facebook<\/a>, LinkedIn<\/a> e na Central de Atendimento por e-mail \u2013 bbprevidencia@bbprevidencia.pikiweb.com<\/a> \u2013 e telefone \u2013 0800 601 4554 (fixo) ou 3004-3444 (celular). <\/p>\n","protected":false},"excerpt":{"rendered":"

A superintendente executiva da BB Previd\u00eancia, Ana Cristina de Vasconcelos, contou como tem sido o trabalho de Comunica\u00e7\u00e3o e Relacionamento realizado pela BB Previd\u00eancia. Durante o semin\u00e1rio online que abordou a Resolu\u00e7\u00e3o CNPC 32\/2019 promovido pela Way Educa\u00e7\u00e3o, nesta quarta-feira (1), Ana Cristina revelou que a transforma\u00e7\u00e3o digital pela qual estamos passando deixa o relacionamento com o participante mais \u00e1gil e interativo. \u201cCom o cliente no centro, \u00e9 poss\u00edvel desenhar uma melhor jornada para a sua participa\u00e7\u00e3o\u201d, afirmou Ana, que…<\/p>\n

Leia Mais Leia Mais<\/span><\/a><\/p>\n","protected":false},"author":6,"featured_media":11054,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"inline_featured_image":false},"categories":[1],"tags":[143],"class_list":["post-11052","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sem-categoria","tag-bbprevidencia"],"yoast_head":"\nA transforma\u00e7\u00e3o digital da BB Previd\u00eancia - Blog BB Previd\u00eancia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bbprevidencia.pikiweb.com\/blog\/a-transformacao-digital-da-bb-previdencia\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A transforma\u00e7\u00e3o digital da BB Previd\u00eancia - Blog BB Previd\u00eancia\" \/>\n<meta property=\"og:description\" content=\"A superintendente executiva da BB Previd\u00eancia, Ana Cristina de Vasconcelos, contou como tem sido o trabalho de Comunica\u00e7\u00e3o e Relacionamento realizado pela BB Previd\u00eancia. Durante o semin\u00e1rio online que abordou a Resolu\u00e7\u00e3o CNPC 32\/2019 promovido pela Way Educa\u00e7\u00e3o, nesta quarta-feira (1), Ana Cristina revelou que a transforma\u00e7\u00e3o digital pela qual estamos passando deixa o relacionamento com o participante mais \u00e1gil e interativo. \u201cCom o cliente no centro, \u00e9 poss\u00edvel desenhar uma melhor jornada para a sua participa\u00e7\u00e3o\u201d, afirmou Ana, que... 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